FAQs
How did Fr3sh/Fr3sh Comics start?
Fr3sh Comics began its journey when our visionary CEO, Sem, embarked on a creative venture initially known as Fr3sh—a clothing brand with a unique style. As Sem's passion for writing, comics, fantasy, and mystery grew, he envisioned something more. Charting a new course, Sem transformed Fr3sh into a platform for storytelling, giving rise to Fr3sh Comics. His goal was to build a captivating comics multiverse, fostering a community where others could share in the joy of immersive narratives. Thus, Fr3sh Comics was born, fueled by a commitment to creativity, community, and the love for storytelling.
Are there any upcoming events or product launches?
Yes, indeed! We're thrilled to announce the upcoming release of our first comic book series, "Seth in The Multiverse: The Coming of Gaia." You can be among the first to experience this epic adventure by pre-ordering now! Stay tuned for the much-anticipated release date – it's coming very soon! Get ready for an extraordinary journey into the multiverse with Seth and his thrilling encounters. Don't miss out on the excitement! Pre-order your copy today!
How does Fr3sh prioritize sustainability?
At Fr3sh, we are deeply committed to preserving our environment. When you make a purchase, you'll encounter a pop-up giving you the option to plant a tree through One Tree Planet—a company that shares our passion for nature. For every tree you choose to plant, we contribute an additional one at our own expense. This initiative reflects our dedication to giving back to Mother Earth and ensuring a greener, healthier future. Thank you for joining us in this eco-conscious journey!
Is it safe to shop on your website?
Absolutely! Your safety is our top priority. Our website is hosted on Shopify, a leading and trusted e-commerce platform that prioritizes security. Shopify employs robust encryption and security measures to ensure that your personal and payment information is protected.
In addition to Shopify's security features, we have implemented additional safeguards to create a secure shopping environment. We are committed to maintaining the confidentiality of your data and employ best practices to prevent unauthorized access.
What payment methods are accepted?
We are pleased to offer you several convenient and secure payment options for your purchases. You may choose to pay using any of the following methods:
- iDEAL and Bancontact.
- Credit card payments are accepted from Visa, Mastercard, Maestro or American Express & more.
- PayPal and Shop Pay.
- Apple Pay and Google Pay.
- Klarna is now accepted at Fr3sh.
How long will it take to get my package?
Fr3sh Comics are hand-packed by our CEO in the Netherlands. Shipping durations may vary for each comic, and for accurate information, please proceed to the checkout. In the case of pre-order comics, please disregard the shipping duration stated on checkout and refer to the product page for an estimated delivery time. We guarantee to keep you updated on the progress of your pre-order comic until its delivery.
Can I modify or cancel my order after it's been placed?
Yes, modifications or cancellations are possible, but only within the first 24 hours of placing your order. After this period, the order becomes final and cannot be altered. Please contact our customer support team promptly for assistance within the specified timeframe.
How can I provide feedback on your products/services?
At Fr3sh we value your input and are committed to continuous improvement. Whether you have positive praise or constructive criticism, we welcome your feedback. To share your thoughts, please contact us directly. Your insights help us enhance our products/services and provide you with an even better experience. Thank you for being a part of our journey to excellence.
What is your return policy?
We want you to be completely satisfied with your purchase! For detailed information on our return policy, please visit our dedicated [Return Policy Page]. If you have any further questions or need assistance, feel free to [contact our customer support team]. Your happiness is our priority!
How do I subscribe/unsubscribe to your newsletter?
Subscribing to our newsletter is easy! You can find the subscribe option in the footer of our website. Alternatively, when creating an account or placing an order, you can opt-in for newsletter updates. To unsubscribe, simply click the 'unsubscribe' link at the bottom of any email you receive from us. We value your preferences and want to ensure you have control over the information you receive.